Bespoke music on hold

Get a Quote

Enter your contact details below and a member of our team will be in touch shortly.

Why Custom On Hold Messages?

Placing a caller on-hold is risky business, but it happens all the time. It’s a risk, because lost calls cost your business potential revenues and wasted marketing cost! Why risk losing the customer altogether by showing them shoddy service via on-hold times?

On-Hold Messaging creates an on-hold experience that engages and connects your callers with your company and creates an invaluable marketing opportunity.

Placing callers on-hold is risky business!

70% of all callers are placed on hold
60% who wait in silence or radio hang up in 45 seconds
88% of callers prefer on hold messaging and music
20% increase in offers mentioned on hold

Benefits Of On Hold Messaging

Increases Caller Retention

One of the top reasons for calling a company is to learn business hours. Eliminate your employee’s time handling FAQ’s and long hold times with on-hold messaging

Cross-sell/Up-sell Products

Your on hold marketing messages can promote add-ons, additional services, and specials while customers wait on-hold, after all, you never what else your customers and prospects may actually be shopping for?

Reduces Caller Hang-ups

On Hold messages are the only proven on-hold solution that mitigates caller frustration, enhances the caller experience, and keeps callers on the line up to 30% longer – giving you a chance to serve them!

Motivates Callers

When you entice callers with an irresistible call-to-action it can make all the difference in creating a sale.

Creates Professionalism

Your on hold messaging is the first impression to your callers. It’s your opportunity to make it memorable and build trust with a professionally designed messages on hold.

Builds Brand Awareness

On-Hold Messaging is a powerful branding tool. Reinforce your brand with custom music on hold and messages.